360 Degree Cyber Security, LLC

Tag Archive:Cyber Security

Dell Recovery and Backup Service Compromised

October 25, 2017 – Brian Krebs, a known and respected journalist that covers cyber, reported that Dell Inc. had lost control of a the web address that is used by the Dell Backup & Recovery service installed on just about every Dell computer produced. There are indications that during a few weeks this past summer, a malicious group took control of the address and may have pushed malware via the service. The suspected time frame was between June and July 2017.

During the period of loss of control, the website address was being directed to a leased server on Amazon that was and currently continues to be known as hosting malicious content.

The software that performs the service comes pre-installed on Windows systems according to the Dell support forums.

If you are using a Dell computer that has the Dell Backup & Recovery service running on it, ensure your malware/anti-virus software is up-to-date, and be wary of any calls or pop-ups on your computer claiming to be Dell tech support, even if they provide you with the correct service tag. If you receive a call or pop-up, call Dell directly.

For Krebs’ full report see https://krebsonsecurity.com/2017/10/dell-lost-control-of-key-customer-support-domain-for-a-month-in-2017/


Malware Outbreak – Bad Rabbit

October 24, 2017 – A piece of malware called “Bad Rabbit” is reportedly making its rounds around Eastern Europe and Russia. However, the United States Computer Emergency Response Team (US-CERT) has reported they have “received multiple reports of Bad Rabbit ransomware infections in many countries around the world.”

The ransomware infection is being distributed via a pop-up in the user’s browser that says the version of Adobe Flash Player installed is out of date. Once the fake update is downloaded, it will move from computer to computer encrypting the files and stealing info in memory.

This malware preys on a weakness in Windows operating systems using a method discovered and used by the National Security Agency. This weakness (aka vulnerability) became public when it was stolen and then leaked to the world as “EternalBlue”.

The vulnerability utilizes a communication method that is used between Windows based computers called Server Message Block version 1. As this method of communication is the oldest version in use, there were a significant amount of computers that were easily attacked in April/May of 2017. This is evidenced by the WannaCry and the Petya/notPetya malware that took control of over 230,000 computers in 150 different countries. If it was not for an alert cyber security researcher that found a method of killing the malware, this number would have been much higher. Organizations that were affected include FedEx, British hospital system, and French auto manufacturer Renault, to name a few.

A fix for the vulnerability was sent out in March by Microsoft. The computers that did not apply the fix were left vulnerable. As of this date, there are still computers vulnerable as they have not received the fix.

What can you do? Ensure your computers are up to date on patches. This can be done by using Windows Update on your computers or by using a patch management system.

If there are any questions, please do not hesitate to reach out to me.

Be Proactive – Not Reactive

October 15, 2017 – Cybersecurity is not ONLY about responding to a ransomware or hacker but being prepared to prevent it from happening. When you are prepared to prevent an attacker for entering your computers or network, you make it difficult for them to be successful. For an attacker that means they will have to spend more time trying to get what they want. If it is simply to hold your computer and information for ransom, then they will likely move on. If it is your information that they want, they will expend the extra time to get it. But who said you had to make it easy?

So, what can you do? Well, a lot. But don’t despair. It may not cost you a lot to implement. Let’s follow the National Institute for Standards & Technology (NIST) Cyber Security Framework. In the framework there are two areas that are easily addressed. Identify and Protect.


Asset Management – Get a list of EVERYTHING that processes information electronically. It could be a security camera connected to your network, your computers & servers, a printer, all you network devices, etc. Record what it is, what operating system (Windows, Linux, macOS, etc) and what software is installed on it (Office 2016, Adobe Reader, Adobe Flash, and the other programs you use). If it is a device like a printer or a security camera, record the brand and determine the firmware version.


Maintenance – Update your software and firmware when new version are available as they may address security flaws in the software. For Windows and other applications, updates are provided monthly. Others, not so often. Check with the developer and see if they have an email list you can join to be notified when there are updates.

The longer a security flaw remains in your software or firmware the easier you make it for an attacker to be successful in taking or ransoming your information. But by doing these two things, you have done a lot to protect your information and taken a proactive stance in preventing an attack from being successful.

If you need assistance, let us know.  We’ll be glad to help you become proactive!

Delaware’s Updated Privacy Law

August 23, 2017 – BLUF: We highly recommend that you contact an information security professional regarding this legislation.  If not us, find someone who can help you determine if you are doing what needs to be done to stay within the guidelines of this legislation.

On 17 August, 2017, Governor Carney signed legislation that improved cybersecurity protections for the citizens of Delaware and goes into effect in April. It improved on the original cybersecurity legislation written nearly a decade ago. House Substitute 1 for House Bill 180 (http://legis.delaware.gov/BillDetail?legislationId=26009) provides for additional protection requirements where personal information may be compromised as the result of a breach. In the event of a breach of personal information, the legislation requires notifications and free credit monitoring services whose social security information was potentially disclosed via the breach.

The updated legislation now includes a definition that is used to determine if a breach of security has occurred. A breach has occurred when “a person who owns, licenses, or maintains computerized data has sufficient evidence to conclude that a breach of security of such computerized data has taken place.” Reporting of a breach is left to the holder of the data to have the integrity to come forward and announce that they have had a breach. The key word in the legislation is determination. It has to be determined that breach occurred before any reporting is required. Who determines? Who makes the call? At any rate, the organization has 60 days to make notifications (as long as it does not ruin a police investigation) from the date of determination.

The legislation also introduces encryption to the lexicon. It states that it is required but it don’t provide minimum-level of encryption. The only statement is that it is “rendered unusable, unreadable, indecipherable through a security technology or methodology generally accepted in the field of information security. This is a problem, depending on the source that you query for, the organization could end up with an encryption standard that is reversible. Some developers, roll their own crypto algorithms that are found to contain faults.

The legislation states that organizations must protect by encryption personal information, which is defined as a Delaware resident’s first name or first initial and last name in combination with any 1 or more of the following data elements that relate to that individual

  • Social Security Number
  • Driver’s license, state, or federal identification card
  • Account number, credit card number or debit card number in combination with any security code, access code or password that would permit access to a resident’s financial account
  • Passport number ***added***
  • Username or email address in combination with a password or security question and answer that would permit access to an online account ***added***
  • Medical history, medical treatment by a healthcare professional, diagnosis of mental or physical condition by a healthcare professional or deoxyribonnucleic acid (DNA) profile. ***added***
  • Health insurance policy number, subscriber information number, or any other unique identifier used by a health insurer to identify the person. ***added***
  • Unique biometric data generate from measurements or analysis of human body characteristics for authentication purposes. ***added***
  • An individual taxpayer identification ***added***

“Personal information” does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records or widely distributed media.


Helping small business understand what is risk

Non-credit card pumps

Gas station in Plainwell, MI that still does not accept credit cards at the pumps.

To help businesses understand what is at stake in their business when it comes to information technology, it helps to show them the value of what they have as assets and then apply a level of risk to that asset

Rarely do you find a business any more that does not use a computer of any sort.  Gone are the days of credit card carbon slips, paper ledgers, and hand drawn engineering diagrams.  We are striving to do more with less to increase profit.  In this effort, we reduce what is at stake in one way and see increases in others.  For example, in my recent travels to Michigan, I stopped for gas at a gas station that did not have any card readers on their pumps.  While I do not know why, it provides a good example of what is at stake by not adopting technology.  For example, the reduced threat of credit card theft, but at the expense of having people drive off as it provides a different experience than at other gas stations.

To that end, to remain competitive, businesses of all sizes that are adapting to new technology, may not understand what is at stake by not addressing the risk of implementing it.  Does your small business understand what is at risk by providing free and open Internet access to your customers?  How about the risk of placing card readers on the gas pumps?  Do the benefits out weight the risks?  What information does your business have or use?  What happens if that information could be used to embarrass your business?  What can be done to reduce the effect on your business?

The effect can be reduced by identifying risk and that starts with identifying what you have at stake.  Don’t think of what is at stake just physically, because what you have is more than the physical devices that you may have purchased.  For example, the laptop that you bought may have only cost $300.  The value of the laptop itself may decrease (likely), but what about what you have been doing on that laptop for your business. How much information do you have stored on it (think contracts, projections, plans, contacts, etc?)  What is the value of that information?  Do you now see that the laptop is worth a lot more than just the value of the physical device.  Identifying what you have is designating what you have as assets.

Weaknesses in the laptop represent vulnerabilities.  These weaknesses can come in the form of how susceptible it is to damage (physical or logical).  For example the laptop is a portable device that contains various pieces of software installed on the computer and the information that is important to your business.  Each of these items are vulnerabilities that has different weaknesses.   But these weaknesses don’t necessarily mean your information will be lost.

Look at the weaknesses.  What or who might take advantage of or exploit those weaknesses?  The threat could come in the form of the user having an accident.  For example, accidentally spilling Starbucks into the keyboard, loosing it at the airport or mall, and dropping it on the ground?  Or the threat could be external:  Your house or place of business catches on fire; a meteor smashes a hole through the computer; or someone steals it.  How about cyber criminals infecting the laptop with malware when you visit innocently visit of interest?  Threat can come in many different forms and it is necessary to identify threats, even the hypothetical and far-fetched ones.

Given the look at the weaknesses and threats, the question that begs to be answered is “What is the likelihood?”   The chance that a meteor might smash a hole through the laptop is pretty slim.  That someone would steal your laptop is higher.  By identifying what risks exist, a small business can address the threats in a way that would reduce the risk.

For example with the laptop, what can be done to keep from loosing the information on it if it is stolen?  For example, maybe you could encrypt the hard drive.  Use cable locks to secure the laptop.  Keep it with you and don’t leave it in a car.  What about that meteor leaving a hole in it?  Back up the information off of the device.  These actions are called mitigating actions, in that the mitigate the risk by reducing the likelihood that the weaknesses we identified would be exploited.

Identifying what is at stake and determining what the risk is based on the weaknesses and the identified threats will help small businesses make informed decisions on the actions necessary to protect their information and ultimately their business, brand, and good name.  If you need help identifying what is at risk for you, do not hesitate to reach out to us info@360cybersec.com.


Do you KISS? I do!


I am all for the KISS methodology.  Keeping Information Security Simple (KISS) has to become a basic tenant.  It is how we as information/cyber security professionals can help small businesses, municipalities, and non-profit organizations realize some measure of information security.



Here are some simple methods that won’t deplete your profits and apply to businesses of all sizes (1 person to 100,000 employees).

1.    Encrypt your mobile devices.  Laptops, tablets and cell phones are treasure chests full of goodies.  We store everything on them.  The days of the rolodex and the personal organizer/binder have given way to the electronic organizer.  It used to be that if we misplaced or day planner we would feel lost and maybe even anxious as a lot of information was stored in that book.

All that information has migrated into the digital age and is now present on all sorts of mobile devices.   Newer phones have enough processing power in them to encrypt the contents of the phone until the device’s owner enters a password to decrypt them.  The encryption is part of Android and Apple IOS.  It is also possible to encrypt the hard drive of your laptop in a similar manner.  If you use Microsoft Windows, spend a little extra money and purchase the professional edition.  It includes BitLocker, Microsoft’s utility for encrypting hard drives.

If you lose the mobile device, you are not likely to lose the encrypted information to unwanted eyes.

2.    Use complex unique passwords for every account.  I know, I know!  I hear it all the time.  I have this large number of accounts that I need to remember, how do I do it?  There are number of articles out there for crafting complex passwords that are easily memorized.  However, I offer that you only need to remember one or two.  Use technology to help you create and remember the rest.

Use password managers such as Sticky Password, LastPass, KeePass, etc.  Each offers certain capabilities that should fit with your business model.  Check out http://lifehacker.com/5529133/five-best-password-managers for a review of some popular ones.

For the one or two passwords you need to remember, create passwords that really have nothing to do with you.  One of the first things an attacker will do is profile their target.  Anything on the Internet about you can be used against you to build a list of words.  So when you choose a password, don’t use your favorite team, vacation place, family member names, etc.  For example choose three or four letter character unique nouns that are some related, but not directly.  Maybe you have three foods you don’t like, lasagna, buffalo wings, and prunes.  These three items make an excellent password as it is something you are not likely to write to the world about.  So let’s make a password out of it….


or plainly buffalo prune lasagna. (sounds nasty!) But it is a set of words that when in plane text don’t make sense and if you apply some character substitution to them it becomes a long (in this case 19 character) complex password.  Come up with a consistent method in changing the letters.  In this example I:

  • when there is two of the same letters next to each other, I only put one and follow it with a 2.  So Mississippi would be mis2is2ip2i
  • I chose that the second letter of the second word must be capitalized making prune into pRune
  • Finally in the final word I use character replacement.  I replaced the a with an @, I replaced the s with a $ and I used ‘u’ for the letter ‘n’

Choose a similar way to develop your own password and apply your own password style and use that password to control access to your password manager.  Then let the password manager create complex random passwords for everything else.

These are just two quick examples of KISS that improve information security and don’t require a lot of cash.  I will write more examples in later posts.

Guest Blog – Are you really going to use that?

by Peter Lipa, Regional Director for the Americas for Sticky Password

Talking with small business owners, all too often I find that they have an authoritarianmentality in regards to their customers, as in: “the more customer data I have, the greater control I have over them!” This is particularly true of online businesses, where customers (and their money) are hidden behind the virtual invisibility of the Internet. (I intentionally do not use the word anonymous, because the Internet is anything but anonymous!) The thinking being that more data/information will hopefully translate to more opportunities to monetize all those contacts.

The desire to create ties that bind is understandable, but is it even effective in today’s online world of permission marketing (i.e. where customers and potential clients sign up to receive specific email notifications from businesses they like, in the hopes of minimizing unsolicited spam from brands and organizations they don’t care about)?
I don’t know about you, but I don’t consider my home address, or even my date of birth, as an appropriate cost to receive an email telling me a new blog is up. Why isn’t an email address – entered twice, to make sure it’s correct – enough to ensure that I’ll get the latest news and offers from Acme Widget Company?
Given all the options available online to customers today, why do some businesses still think it is acceptable to require potential customers to create password-protected accounts just to read a blog? While undoubtedly interesting, is the information being shared in the blog so sensitive or valuable that I have to create another password-protected account to read it? That’s not a hypothetical question. If it’s the information in your blog that you’re charging for – i.e. that’s your product – then by all means go ahead and tie it to private accounts. But, if your blog is basically a marketing tool, then don’t do it.
But beyond the annoyance factor – which is no small thing – the issue of security is much greater.
The frequent news of cyber attacks on huge corporations is a strong reminder to all businesses that they are responsible for all customer data that they ask for. Businesses sometimes downplay the threat to their small business and neglect important aspects of Internet security because they think their business is under the radar of hackers. In reality, there is no under the radar for bad guys.
Let’s take a look at 5 best practices for taking care of customer data:
1. Have a privacy policy. In addition to informing your customers that they can trust you with their data, the process of creating a privacy policy will help you decide what customer data you really need.  
Even though customers may be willing to give you their personal details, ask yourself if you really need specific data before you start collecting it. Don’t ask for information unless you have actual plans to use it. If an email address will do, then don’t ask for a home address or telephone number.
2. Limit access to the data. Make sure that only colleagues and employees that have a ‘need to know’ are able to access your customers’ data. No exceptions.
3. Don’t ask visitors to create password-protected accounts unless it’s really necessary!
Customers who don’t think there’s a valid security reason for having a password for a site tend to use silly authorization credentials or to re-use passwords from other sites.
With so many password accounts, it’s easy for people to get lazy about using strong unique passwords. Not only does that put the customer’s accounts at risk, it also becomes a weak point in your security.

If you really do need passwords to restrict access to your website, then make sure you require customers to follow best practices in creating their passwords.

Implement an automated password system that:

  • disallows obvious notorious weak passwords like 123456, qwerty, Princess and other dictionary words
  •  requires a minimum of 8 or more characters
  •  requires that each password include a mix of letters, numbers and special characters
  • never sends passwords to your customers in plain text in an email
  • supports a limit on the number of failed attempts to access an account
  • notifies you of unusual activity
  • supports automated password resetting
Even if you are the owner of the business, you should never know or ask for a customer’s password!
Let your customers know that you take passwords – and the security of their data – seriously.
4. Be responsive and make it easy for your customers to get in touch with you when they have a security question.
5. Don’t go it alone. Unless you’re in the business of online security, you shouldn’t try to wing it when it comes to the security of your customers’ personal data. This isn’t an area where you should try to save a few dollars by hiring your neighbor’s son or daughter who’s a wiz with computers. The potential risk isn’t worth it. Make sure you engage a responsible service that will be able to help you if something goes wrong.
About the author:
Peter Lipa is Regional Director for the Americas for Sticky Password, a password manager (https://www.stickypassword.com/). Find out more about passwords, privacy and security on the Sticky Password blog.

State of Cyber Security in the First State

his week ethical and unethical hackers and cyber security professionals from all over the world are gathered in Las Vegas for two of the largest cyber security conventions , DEFCON & Black Hat.  DEFCON attracted nearly 15,000 people in 2014 and Black Hat attracts cybersecurity professionals from different industries.  Attendees to both conferences have differing motives and come from various backgrounds and experience. The attendees represent government, commercial, and criminal entities.


As a cyber security professional, I am always looking for ways to improve the cybersecurity of my clients.  Sometimes, it is just a good idea to take a step back and look at the forest as a whole and develop a general idea of how much cyber security is being addressed.  I recently conducted a survey to determine just how many openly Internet accessible devices there are in the state of Delaware.  I used an online service called Shodan and it revealed that there are nearly 1.2 million devices advertising services that are tagged as being in the state.  This can be deceiving in that some organizations in the state use web service or Internet service providers (ISP) in other states.  Despite that, it provides a decent snapshot of the general security of Internet connected devices.  Let’s put the numbers retrieved from Shodan into perspective, the U.S. Census Bureau estimates that in 2014 there were over 935,000 that call Delaware home.  That roughly equates to 1.3 devices publicly accessible on the Internet for every person in Delaware.  That does not include the number of devices that are not advertising their services even though they are connected to the Internet.

Those that do not advertise their services are safer than those that do.  Of those that are advertising their network services you will find schools (public & private schools, colleges & universities), hotel chains, car dealerships, places of worship, medical and dental treatment facilities, law offices, newspaper agencies, etc.  The services open to the world included printer and file systems.  The file systems exposed employee names, projects and sensitive documents.  such as  financial information.  Without actually entering their system, I was able to observe the filenames and folders that data was stored in.  This enabled me to determine the business’ name and with a simple Google search I learned that this particular business was owned by a politician.  Just think about the ramifications if a hacker with criminal intent had found that open system.  Fortunately for them, as a professional I reached out to the business and they were able to close the hole to the Internet by which their data could have leaked.

In another example an industrial facility, which I was not able to contact, exposed similar information, but had internal machinery exposed to the Internet as well.  It would not have been too difficult to modify the machinery processes by stopping the equipment or preventing it from stopping.  That very scenario played out late last year at a German steel mill in which a blast furnace was damaged.
During my survey, I literally found a gas station where I could have changed (if I was a bad guy) the quantity of gasoline in the storage tanks. Just think about it, I could have said the tanks are full and a new supply may have not been delivered and could have led to the station running out of gas. Worse yet, I could have reported the tanks near empty which would lead to them potentially being overfilled. Admittedly, I don’t know if there are any safe guards in place to prevent an overflow situation, but if those failed, the service station could be looking at paying for the clean-up.
I saw a number of servers connected to the Internet that would be easy prey for cyber attackers. The information on the server maybe worthless, but to the attacker it can be a way of disguising an attack on larger and more lucrative target. Reminds me of how children say it wasn’t me.

These examples represent how small businesses can potentially become a target for cyber attackers.  Hackers with criminal intent may look at the advertised network services as a potential entry method to get into the business’ network.  This can result in the installation of malware or ransomware which can lead to devastating affects to your data and that of others businesses you connect with.

The most alarming part of the survey was quite a few critical infrastructure related organizations are open to the Internet.  This includes water companies, fire and EMS organizations, and electricity providers.  Of the organizations found, some are subject to compliance reporting due to the data they process or infrastructure they control, yet were found to be open and easily identifiable.  After all the news about BlackEnergy2 and breaches of OPM, Anthem, UCLA Health System and others, basic cyber security is still not being adequately addressed.

Large corporations typically have teams addressing cyber security.  Mid-sized and large small businesses may have assigned staff or dual hat their IT staff with some of the functions.  However it is the truly small business (less than 150 employees) that represents the greatest cyber risk.  This includes everything from the small mom and pop corner store to the businesses that provide mechanical or financial services.  They typically don’t have an IT staff or they contract it out to a managed service provider.  There are well documented examples where businesses thought they had cyber security addressed but in fact were not prepared at all.  Those businesses have the ability to bring corporations to their knees as they spend millions to fix the damage.

The lack of preparation has its costs.  The cost of a breach continues to rise.  The cost is dependant upon the information lost as indicated by the IBM sponsored 2015 Cost of Data Breach Study: Global Analysis by Ponemon Institute, LLC.  In the study, the average cost per stolen record runs about $154, with healthcare related data costing as much as $363 per record.  The cost per record is driven direct and indirect costs.  The direct costs associated include notification (which is required in Delaware), investigation, and remediation of the breach.  Indirect costs have the most substantial effect as it takes into account the potential loss of customers once a breach is made public, often by an external entity.  Cyber insurance MAY help absorb the cost of a breach, but recently, insurance companies have started to decline payment if a business fails to implement any sort of cyber policy or practices.

In the end, it comes down to businesses of all sizes and in all industries in the First State to address cyber security.  Failure to do so can leave us with small businesses that drive the economy failing by not being able to recover from a breach.


Incident Response – Not as simple as pulling the plug

Imagine this…  You are in charge of a major bank’s cyber security operations center.  It is 2:10AM and your cell phone is blowing up.  The network has been compromised.  The night time analyst has identified a worm and isolated it in……….  a system that controls the air conditioning at one of the branches.  A threat exists… Yes… But does not warrant taking down all of the banks networks.  It does indicate that extra vigilance and investigation are required.   The analyst performed all the steps as outlined in the incident response plan and mitigated the threat.

A well-defined and practiced incident response plan will provide the guidelines necessary to make a determination by the network administrator if the system/network should be shut down immediately or require remediation in place.

The response plan should take into consideration the criticality of the system, the value of the information, and the attack/threat characteristics.  Depending on the system/network’s purpose questions about the operation of the system need to be answered.  Questions such as:

•    Is the system critical to life/death/dismemberment?  Will physical damage result from an attack on the system?  What would happen if the device or network was disconnected or immediately shut down?
•    Does the device support critical infrastructure?  Will fail safe’s kick in if the system/network access is removed?
•    Is the device simply a database that contains personally identifiable information (PII) or electronic protected health information (ePHI)?
•    Is the network/device a mail server or web site server?

With the network/devices and criticalities identified, make a determination on the threat and how pervasive is it.

•    Is it a worm?
•    Is it a botnet?
•    Is information being ex-filtrated?
•    Are devices being remotely controlled preventing use?
•    What are the characteristics of the attack?

It is these types of questions that need to be answered and documented in an incident response plan.

A good example of an attack occurred late last year in Germany.  A steel mill in Germany was attacked that caused actual physical damage.  The attackers took control of a blast furnace and prevented an orderly shutdown of the furnace.  Technicians Utilized immediate emergency shutdown procedures over riding the control system at the furnace and prevented further damage (Zetter, 2015).  This example highlights that removing the system from the attack prevented subsequent damage.

However if the system is a critical system, like a power substation controller, and the attack vector appears to be a worm that is not immediately degrading the network or system, it may be beneficial leaving the system as is and attempting to mitigate the problem by migrating the responsibilities elsewhere.

A case can be made either way for shutting down the system/network immediately.  Factors such as attack impact and system criticality must be weighed.  A good response plan will take into account many such scenarios and will allow for improved decision making, coordination between internal and external entities, and a unified response which will ultimately result in the limitation of data.

Zetter, K. (2015, January 8). A cyber attack has caused confirmed physical damage for the second time ever. Retrieved 2015, March 26 from http://www.wired.com/2015/01/german-steel-mill-hack-destruction/

Have you addressed Information Risk?

No question about it.  There are a lot of risks in running a business.  Cash flow, employees, suppliers, insurance, compliance, fire, flood, payroll, maintaining clients, gaining clients, and on and on and on.  But what about Information Risk?  I find that most businesses lump Information Risk into, “if it works why bother” or “I have IT handle it.”  However few realize the importance of addressing information risk, and that by addressing it, you maybe helping address other areas of risk and potentially reducing the risk.

There are seven common areas associated with information risk that when evaluated will help provide you focus when addressing risk management.  

Physical Damage – The container that contains your vital information is damaged.  The container could be your server, desktop computer, filing cabinet, desk drawer, or the box of receipts in the closet.

Humans – Humans are notorious for making mistakes, some make more mistakes than others.  🙂  Joking aside, humans (aka employees or the boss) account for a good portion of data loss.  The loss could be unintentional or as we have seen in the news very intentional.

Equipment Malfunction – Ever have that cringing feeling as you hear your computer make some very weird noises and beeps?  Especially after you have been working on something major?  What do you do?  How do you recover that data?

Internal or External Attacks – We have seen the news about Target, Home Depot, Sony, Anthem, etc.  They all represent external attacks.  What about that disgruntled employee that can hack your server’s admin account?

Misuse of Data – Now that the employee has hacked your server or maybe it is someone that already has access to the data, they run down the street to your competitor after copying any proprietary data that belongs to your business after hacking you from inside.  A good example of theft and how the data is being misused.

Loss of Data – This is where the crypto-locker ransom-malware comes into play.  An employee unintentionally adds malware that encrypts the data preventing you from getting to it.  Unless of course, you pay a ransom.

Application Error – This one almost got me a few years back.  I had a tax-preparer  do what they do.  When they were done, they said I owed the state nearly $5000.  There is no way that is correct I told them.  They said that is how their system calculated it.  Ok. Fine.  I didn’t pay it. I sat down and reviewed the forms.  It appears the application forgot to check mark a certain box and as a result I got $3000 back!

With the identified categories, we need to identify, bin, and evaluate the risks.  Once complete, you can address the risks and apply controls to reduce, eliminate, transfer, or mitigate them by applying various controls.  Once the risks have been identified, it may help you in addressing some of the risks of running a business.  If not take a bit of the stress off.

We, ItsEmc², an help you identify, bin and evaluate your information risk.  Contact us at info@itsemc2.com